Baggage operations are a critical part of airline operations and the passenger experience. Every day, millions of bags move through a complex network of airlines, airports, and ground handlers. IATA’s ...
An earlier caption incorrectly identified the people in the photo on Tara Gentner's phone as Gentner and her mother, Sheri Petty. In fact, the photo shows Petty and Gentner’s daughter, Hillary. Also, ...